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Who we are

Your Friendly Mortgage Experts

Because adulting is hard enough!

We know mortgages can be really complex and because adulting is hard enough, let’s make sure your mortgage process is easy! When you work with us we prioritise a personal, down-to-earth attitude, focusing on what matters most to you. No complicated terms, no overwhelming processes, and no judgement if you’re not sure where to start. You’re not just another application to us – we genuinely care about helping you!

Get in touch

Frequently asked questions.

How much do you charge?

While we don’t typically charge a broker fee, we reserve the right to charge a fee of up to £499 depending on the amount of research and administration that is required.

Do I need to visit the office for an appointment?

Not at all! We know life can get busy, so if popping into the office doesn’t suit you, we’re happy to offer telephone or video call appointments instead. Just let us know what works best for you, and we’ll make it happen!  Equally, if you’d like to see us in person we have a welcoming and private space available and don’t worry if you have a minion or 2, we have plenty to keep them occupied!

Do I need to have my deposit saved before booking an appointment?

Nope! You don’t need to have your deposit ready before speaking with us. In fact, we can help you create a plan to reach your savings goal and get you on the right path to securing your deposit. It’s never too early to start the conversation!

What documents should I bring to my appointment?

Once you’ve booked your appointment, we’ll provide you with a tailored list of the documents you’ll need, based on your individual circumstances, so there’s no confusion.

How do I make a complaint?

We’re committed to providing a professional and friendly service to all our customers, but if you’re unhappy, we’d really like to hear about it. That way, we can do everything we can to put things right.For more information on how to make a complaint, please check out our complaints procedure here.

Our team.

Your local, trusted team navigating the mortgage landscape with expertise and transparency. We provide personalized guidance to help you secure the right mortgage with confidence. Let us simplify the process and support you every step of the way.

Skye office yapper
Skye

Office Yapper

Katie
Katie

Director & Founder

Will
Will

Mortgage Broker

Ethan
Ethan

Administrator

Chloe
Kaite

Mortgage Broker

Katie

Director & Founder

Chloe

Mortgage Broker

Ethan

Administrator

Will

Mortgage Broker

Skye

Office Yapper

Work for TFS

If you're interested in a career with Tamworth Financial Services, please get in touch.

Speak to us

Connect with TFS


We share loads of great advice and tips on our social media! Check us out.

Making mortgages less painful!

Mortgages can seem like a painful process, but not when you engage with us. We love a chat, especially when you need support with mortgages.

Get in touch

Clients call us 'Absolute legends!' (we’re blushing)

stars
5.0
from 150+ reviews
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‘As a first time buyer, the idea of mortgages and everything else that goes into a house sale was daunting.



Katie has been an absolute legend. she made the whole mortgage process easy and smooth sailing. I understood all the options available to me and felt informed and in control of the whole process. I never felt pressured to take a particular option but likewise felt I was able to ask for advice...



A friendly, knowledgeable team, I cannot recommend them highly enough. You’ll be in safe hands.’

icon-buster

Jargon Busters, not Ghostbusters (yet).

Put simply, ‘we ain’t afraid of no mortgage! We’ll handle the complicated stuff so you don’t have to, when you work with us we keep things simple and explain everything in plain English. That’s why if you need help deciphering mortgage lingo, we’ve put together a helpful guide that breaks down any term you may come across in your mortgage process! Nice stuff.

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Tools you’re definitely going to want to use.

We offer a range of tools that can help you with all your mortgage needs! We have stamp duty, overpayment, monthly payment & affordability calculators including a jargon buster. We've got a bunch of tools to help you with your mortgage, like calculators for stamp duty, overpayments, and affordability, as well as one to figure out your monthly payments. We've also got a jargon buster to help you understand those confusing terms.

Go to Tools